Roberts joined Gulf Bank in November 2013, launching an IT strategy focused on business outcomes aiming to enhance customer experience and transform the bank's IT change management capabilities. The strategy includes fully biometrics-driven mobile banking applications, among others. Previously, Roberts worked at National Commercial Bank in Saudi Arabia, where he was the head of group operations. He also worked for Barclays Bank, assuming diverse senior positions in areas such as corporate and retail banking, business development, credit risk, M&A,and technology and operations.