Lim Khiang Tong joined OCBC Bank in September 2000 and assumed the role of Head of IT Management in January 2002. He was appointed Executive Vice President in December 2007 and Head of Group Operations and Technology in May 2010. Lim oversees OCBC Bank’s regional processing centres and technology operations, driving for productivity gains and lower unit costs. Since June 2013, he has also assumed oversight of the Bank’s Group Customer Experience division, leading quality initiatives designed to strengthen service culture and simplify banking to engage customers better. Lim has more than 26 years of information technology and banking operations management experience.
