Ms. Ocampo leads the Mass Retail Segment at BPI, overseeing credit, debit, and prepaid card operations, as well as personal and microfinance loans. She has been instrumental in developing the Bank's CRM initiatives and driving its advertising and digital strategies across various products and services. In 2015, she advanced to head the Payments and Remittance group, focusing on increasing fee revenue by expanding existing businesses and creating new payment platforms.