Jacob Ng is the Director, Executive Vice President, and Head of the Branch Banking Group and Chief Transformation Officer at Asia United Bank Corporation. In his dual role, Jacob is pivotal in shaping the bank’s branch banking strategy while spearheading transformation initiatives to drive innovation and operational excellence. His leadership extends to optimizing branch operations and implementing strategic changes that enhance customer experiences and streamline processes. Jacob’s expertise in both branch management and transformation strategies ensures that the bank adapts to evolving market demands while maintaining high standards of service and efficiency.
